At Eagles Leather, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return and exchange policy to ensure a hassle-free process. Please review the details below for more information:
Return & Exchange Eligibility
You may return or exchange any unused, undamaged items within 30 days of receiving your order.
The item must be in its original condition with all tags and packaging intact. We cannot accept returns or exchanges for items that have been used or damaged.
How to Return or Exchange an Item
Contact Us: Please reach out to our customer service team at support@eaglesleather.com within 30 days of receiving your order. Include your order number and the item(s) you wish to return or exchange.
Return Authorization: Once we confirm your return or exchange request, we will provide you with the necessary return instructions.
Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of your items. Please retain your shipping receipt and tracking number.
Processing the Return: Once we receive the returned item, we will process your return or exchange. Please note that the processing time may take up to 03 business days.
Refunds
Refunds will be issued to the original payment method, excluding the cost of return shipping.
If you are returning an item for a refund, the refund will be processed once the product is received and inspected. Please note that the refund processing time may take up to 03 business days.
Exchanges
If you would like to exchange an item for a different size, color, or product, simply follow the return process and place a new order for the replacement item.
Restocking Fees
We do not charge any restocking fees on returned or exchanged items.
Questions or Concerns?
If you have any questions regarding our return and exchange policy or need assistance with your return, please feel free to contact us at support@eaglesleather.com. We are happy to help!
Thank you for shopping with Eagles Leather! We appreciate your business and look forward to serving you again.